Box Office hours:
Monday to Friday: 10 a.m. until 6 p.m.
Tickets can also be retrieved at “Will Call” when the doors open for the event which is usually one hour before show time. Be sure to check specific show times listed on this site.
Tickets are available for purchase as follows:
Phone: 519-672-7950 (Visa and Mastercard only)
Box Office: 795 Dundas St., London, ON (Map) (Visa, Mastercard, Debit, or Cash)
To pick up your tickets in advance of the event, please visit our box office at:
795 Dundas St., London, ON (Map)
Box Office Policies
In order to pick up your tickets, you will be required to present the following:
• Your valid photo ID, driver’s license or passport. A valid ID must be duly issued by a government agency and include a photo and a signature.
• Your credit card with which you purchased the tickets, for secondary verification.
The box office will not release tickets if the name on the ID and credit card does not match the name used to purchase the tickets from Aeolian Hall or if the photo ID does not appear to be the photo of the person retrieving the tickets. Aeolian Hall does not mail tickets. All funds through online sales are taken in Canadian currency.
Anyone age 55+ is eligible for the special Senior ticket price when that pricing option exists (please see individual event pages to confirm).
Students registered at a primary, secondary, or post-secondary institution are eligible for the special Student ticket price when that pricing option exists (please see individual event pages to confirm).
Most events are all-ages, but please phone our box office at 519-672-7950 to confirm.
As is standard throughout the entertainment industry, there are NO REFUNDS issued for ticket purchases. All ticket purchases are final sale.
Aeolian Hall does not sell or share any personal information collected for ticket sales, e-newsletter sign up or donations.
Aeolian Hall does not mail tickets. Tickets purchased online are to be printed by the purchasee at home. Tickets purchased over the phone are available for pickup from the Aeolian Box Office, Monday-Friday, 10AM-6PM.