Aeolian Phoenix Sessions

The Aeolian Phoenix Sessions take centre stage… in the comfort of your own home. Every month we premier at least four productions recorded in Aeolian’s studios or the artist’s home.

The Aeolian Phoenix Sessions are intended to provide patrons with a cross-section of the music going experience. From classical to jazz, rock to country, and bluegrass to folk, the Sessions aim to bring music back into your home and heart.

Interested in one show only? Trust us: you’ll like what you see. Try the Phoenix Sessions all month and experience a few productions that you might never have seen in person.

Our goal was to reignite live music and get artists on stage, technicians behind the soundboard and our patrons on their feet listening to extraordinary talent in extraordinary times.

 


Terms and Conditions

Membership to the Phoenix Sessions is $20 per month (automatically recurring) and you select the productions you wish to enjoy.

Though membership renews automatically, patrons must validate their membership number every month to receive an access code for each new set of productions by email. This process is not automatic. Patrons will receive their first access code immediately upon registration. An access code is only good for one calendar month. Validation instructions are contained in the Membership tab on this page, in our weekly newsletter and in the monthly rollover announcement sent by the Aeolian Box Office.

We do not have a multi-viewer pass. If you plan to safely watch with friends or family, please consider donating to further offset the costs associated with these productions.

Tickets to individual productions are not available.

If you do not intend to subscribe for longer than one month, refunds will not be provided to patrons who forget to cancel their membership or who have not read the terms and conditions: membership renewal is automatic every 30 days. This information is noted on every ticketing page, on event pages and marketing, on event posters and in our weekly newsletter. It is important to read information carefully before joining so as to not misunderstand how membership works.

Upon registration and after monthly validation, you will receive a confirmation email including a link that you will use each time you wish to view a performance. Save that link… or follow instructions at www.aeolianhall.ca/phoenix to receive it again.

Shows will be available on the date and time specified on Aeolian’s website.

PRODUCTIONS ARE AVAILABLE FOR A MAXIMUM OF TWO WEEKS AFTER PREMIER. IF YOU ARE PURCHASING MORE THAN 30 DAYS BEFORE THE MONTH BEGINS, YOU WILL BE BILLED EVERY 30 DAYS AS A RECURRING MEMBER. IF YOU ARE SPECIFICALLY INTERESTED IN AN INDIVIDUAL MONTH, PLEASE PURCHASE  YOUR PASS ON FIRST OF THE MONTH.

Ready to join? Visit Aeolian Events today!

MEMBERSHIP

Please ensure you have read the terms and conditions above before joining.

Become a member. Patrons who wish to view the monthly concert sessions need to become a member. Membership is recurring until you choose to cancel. You will use your membership number to select your concert package each month (the price of the concerts is included in your monthly purchase).

Not a member?  Purchase a membership for just $20/month (recurring), and your access will be included.  Be sure you have selected this month’s pass (included in your membership purchase) to receive your access code when you check out. Your access code will be used to see our performances.

Already a member?  On the monthly page, select I AM A MEMBER and verify your number to register for access to this month’s productions. Enter your name and email address and select submit. Recurring membership is that easy! You will receive a link by email that you will use all month for the concerts. Remember to come back next month and do the same thing. Your link changes every month!

Forgot your membership number? We have you covered. Select I AM A MEMBER. Then select “forgot my membership number.” Enter the email address you used to register and we will send it to you right away.

QUESTIONS

Instructions on how to join are on each month’s landing page.

SOME FREQUENTLY ASKED QUESTIONS:

HOW DO I CONTACT THE AEOLIAN?

During COVID, our offices are closed to the public during the day and our work hours are variable. If you have a question, compliment or technical concern, please email info@aeolianhall.ca with the nature of your request.  We will respond by email if it is easier to do so (most technical questions require us to provide numbers and weblinks – and will only be addressed by email.

CAN I PURCHASE ACCESS TO JUST ONE SHOW

No. Tickets to individual productions are not available.

I DO NOT WANT TO ENTER MY CREDIT CARD ONTO THE INTERNET AND WANT TO PAY BY CASH IN PERSON.

That cannot be accommodated. Our offices are closed and the nature of the software we use requires credit card validation for membership (because membership is recurring).

I DID NOT KNOW THAT MEMBERSHIP RENEWS AUTOMATICALLY. I WOULD LIKE A REFUND.

If you do not intend to subscribe for longer than one month, refunds will not be provided to patrons who forget to cancel their membership or who have not read the terms and conditions:

Membership renewal is automatic every 30 days. This information is noted on every ticketing page, on event pages and marketing, on event posters and in our weekly newsletter.

It is important to read information carefully before joining so as to not misunderstand how membership works.

YOU DID NOT SEND ME A LINK TO THIS MONTH’S SHOWS.

Correct. You need to access each month’s shows by validating your membership by accessing that month’s ticketing page.

Though membership renews automatically, patrons must validate their membership number every month to receive an access code for each new set of productions by email.

This process is not automatic. Patrons will receive their first access code immediately upon registration.

An access code is only good for one calendar month. Validation instructions are contained in the Membership tab on this page, in our weekly newsletter and in the monthly rollover announcement sent by the Aeolian Box Office.

I CANNOT ACCESS NEXT MONTH’S TICKETING PAGE TO VALIDATE MY MEMBERSHIP. THE LINK IS NOWHERE TO BE FOUND.

You can access a monthly ticketing page from our website (www.aeolianhall.ca) for our ticketing page (www.aeolianhall.ca/events) from any one of the events posted on Facebook, by clicking on a poster in the COMING SOON tab of the Phoenix Sessions website, by clicking from the weekly newsletter as well as the links above.

I SAW A SHOW IN JULY THAT I WANT TO WATCH AND PURCHASED A SUBSCRIPTION IN FEBRUARY. NOW I AM GETTING BILLED EVERY MONTH. I JUST WANTED TO SEE THE JULY SHOW AND WOULD LIKE A REFUND.

We do not sell individual show tickets. If you do not wish to subscribe to shows in advance of the one you want to see, we advise that you subscribe on the 1st day of that month.

I PLAN TO SHARE MY CODE WITH MEMBERS OF MY FAMILY ALL OVER THE CITY SO WE CAN WATCH ONLINE TOGETHER.

Subscriptions are how we pay the artists and the technical team that brings these sessions together. Please do not share codes. We do not have a multi- viewer pass. If you plan to safely watch with friends or family in your own home, please consider donating to further offset the costs associated with these productions.

I JOINED BECAUSE I WANTED TO SEE A CONCERT IN JANUARY. I FORGOT TO WARCH IT AND I AM DISAPPOINTED THAT IT IS NO LONGER AVAILABLE.

Productions are available for a minimum of two weeks, Productions are available until the last day of the month OR until two weeks after the premier date, which ever is longer.

PLEASE CANCEL MY MEMBERSHIP

We can only pause the recurring monthly membership billing. If you wish to cancel, you must follow the instructions at www.aeolianhall.ca/phoenix.

YOUR WEBSITE IS CONFUSING. I CANNOT UNDERSTAND THE PROCESS.

Using technology in a different way can be challenging. To support our patrons, we have created information and content to explain how the process works. That content is on every event page, the Phoenix website, our Facebook events and in the weekly newsletter. If this is new to you and you really want to see the program at 7:30 p.m. on Friday, do not wait until 7:29 p.m. to see if it works. When you register for a specific month, the screen will show a link to that month’s programming. You will also receive that link by email. Bookmark it. You do not need to do anything else at showtime other than click on that link. If you are struggling, EMAIL boxoffice@aeolianhall.ca. We are not operating normal office hours and even though we love to talk to a human voice, too – when dealing with number and links, almost every request for help is better handled by email (meaning, we can regenerate the link and have you watching a show in a matter of minutes: no one wants to have to handwrite a lengthy website address.

I AM RUNNING LATE. HAVE I MISSED THE SHOW?

No. The shows starts when you push play. It is a pre-recorded presentation.

MY FRIEND IS A MUSICIAN. THEY WOULD BE PERFECT FOR THIS! HOW DO I REFER THEM.

Contact production@aeolianhall.ca by email with the artists name, social media links, biography and a YouTube video that is not more than 5 years old for our consideration.

Streaming Concert FAQs can be found here:

Frequently Asked Questions

Gift Certificates

Are you trying to find the perfect gift for a loved one? Do you know someone who has yet to experience a concert at Aeolian Hall? Consider giving an Aeolian Hall Gift Certificate and give the gift of live music.

CURRENTLY GIFT CERTICATES ARE ONLY AVAILABLE FOR THE AEOLIAN PHOENIX SESSIONS

Gift certificate recipients must become members of the Aeolian Phoenix Sessions and will be required to enter their billing information at the time of redemption. If they do not wish to renew, recipients can cancel their membership at any time.

Gift certificate are available for one month ($20) only. If you choose to purchase a gift certificate for a higher value, it will not automatically deduct every month, i.e.: the recipients credit card will be billed and the gift certificate balance will not change. Members who receive gift certificates for higher amounts who wish to apply the balance to future months’ subscription fees must cancel their membership before the renewal date and rejoin using the gift certificate voucher until their balance is depleted.

Gift certificates are available by clicking below.

Note: Gift certificates have no cash value and may not be returned or exchanged.

GIVE THE GIFT OF MUSIC NOW

Looking to become a member or activate your monthly pass? Clicking in the posters for active months will take you to the membership page. Posters without a link are expired or part of a month that is not currently available for registration.

Cancelling your membership is easy. You can cancel, or rejoin, anytime!

If you have not already created your account, you must do that first.

Go to: https://aeolianhall.account.webconnex.com/login/

Select CLAIM MY ACCOUNT.

 

 

 

 

 

 

 

Ensure your email address is the same as the one you used to register.

Select SEND ME THE LINK.

Check your email and click on the Account Activation Link. This will open a new browser window.

 

 

 

 

 

 

 

 

 

Assign yourself a password.

 

 

 

 

 

 

 

 

Return to https://aeolianhall.account.webconnex.com/login/ and login with your email address and the password you just created.

Select MEMBERSHIPS.

Select TURN OFF AUTO RENEW.

Select YES, I AM SURE.

Your cancellation is complete and no further charges will be applied to your account.

Rejoin any time.

 

 

 

Andy Cloutier

Friday, January 15, 2021

Andy Cloutier, Program

Clark bryan

Friday, february 26, 2021

Clark Bryan, Program

ashley macisaac

Wednesday march 24, 2021

When the music’s over_ COVID-19 decimated the arts in Canada, and the worst may be yet to come – The Globe and Mail

el sistema quartet

friday april 23, 2021

 

Rent The Aeolian

The Aeolian is a beautiful, unique, award-winning location to host your event.

While particularly renowned for its acoustic/live music presentations, the Aeolian is a versatile facility and can host all sorts of events from weddings and parties to conferences and fundraisers.

Give to Culture

Explore the arts. Support your community. Discover yourself.

The Aeolian relies heavily upon a strong base of community support that benefits many projects and events. All contributions, whether small or large, make a huge difference and will help sustain The Aeolian Musical Arts Association’s mission and future.